Strategic Partner for Compliance, IT & Business Projects

Markus R. - Business Analyst

Expert in analyzing business processes and private and corporate insurance but also financial asset data flows, transferring business requirements into structured IT specification

Bachelor of Science (Business Informatics) having multiple years of experience in international corporate insurance business as business analyst and IT requirements engineer

Core competencies

  • Data flow & business process analysis, optimization & modeling
  • ADONIS business process management
  • Corporate Insurance Business
  • Identity & access management via MS Azure, Tenfold
  • Business solution conception & As-Is / To-Be analysis
  • IT requirement engineering (design, built, test)


  • Certified SAFe 5 agilist (Scale agile)
  • The Pega Certified Business Architect (PCBA – Pega Academy)
  • ADONIS NP® Process Modeller (BOC Gruppe)
  • Certified Requirements Engineering (IREB Standard)


  • Building bridges between business and IT
  • Forward-thinking in artificial intelligence solutions 
  • Strategist and analyst
  • Chess state champion

Project history

Project lead

  • 2020/04 – 2021/03
  • Concept & functional design of an financial asset app (collecting, monitoring and benchmarking various financial asset classes)
  • Business requirements gathering and IT specification documentation
  • Role based access model (identity & access management for customer & IT support)
  • App development & design
  • Definition operating model (Change, Problem, Incident processes)

Business analyst

  • 2018/10 – 2020/03
  • Business process and data flow analysis (As-Is) and Should-Be design in an international corporate insurance environment (based on PEGA)
  • Change request management & business requirements gathering (SalesForce implementation)
  • Access rights optimization and anonymisation of internal user names in SalesForce
  • Data cleansing activities for client data, premiums and policy information as part of the underwriting process (Customer Due Diligence for corporate clients prior to onboarding)
  • Optimization of the names clearing process 
  • Project documentation (e.g. user stories, test cases, BRS/FRS) according Prince2 standard

Business analyst

  • 2018/04 – 2018/09
  • Requirement engineering for implementing of an identity &  access management via MS Azure for an external customer platform (eCertificate)
  • Application design (based on PEGA) and certificate creation via Thunderhead
  • Responsibility for customer data quality, data harmonization and data clearing
  • Steering maintenance teams as work stream lead

Subject matter expert

  • 2017/10 – 2018/03
  • Global Program System 2.0 integration for liability and engineering in corporate insurance (based on PEGA)
  • Lead BA for the clinical trials rollout to France (based on PEGA)
  • General aviation fleet enhancements and document generation (based on PEGA)
  • Report design for an underwriting data in an so-called enterprise information management