WIACON

Strategic Partner for Compliance, IT & Business Projects

Irina R. - Data Analyst

Having multiple years of experience in business and financial analysis and process optimization across Insurance, Telecommunication, Hydroelectric, Retail, Tourism, Real Estate and Agriculture sectors

Diploma in Economics (Saint-Petersburg State University of Engineering and Economics) and Bachelor of Engineering Science in Computer Control and Computer Science (Riga Technical University), speaking English, Russian, Latvian, German

Core Competencies

  • Data Analysis
  • Business Analysis
  • Requirement Engineering
  • Financial Modeling
  • Process Mining
  • Project Management

Certifications

  • Certified SAFe® 4 Agilist (Scaled Agile)
  • The Pega Certified Business Architect (PCBA – Pega Academy)
  • ADONIS NP® Process Modeller (BOC Gruppe)
  • Project Manager (Steinbeis IFEM)

Personal

  • Technical skills: MS Excel, MS Access, SQL, HP ALM, Octane, JIRA, PEGA, Salesforce, ServiceNow, Adonis, SAP Analytics Cloud, MS Azure Access Management, C++
  • Data modelling experience in Logistics and Retail
  • Data quality management experience in Telecommunication and Insurance
  • Agile team player with intercultural and leading experience
  • Structured, system thinking and problem-solving mindset
  • Eager to deal with challenges of complex projects

Project history

Lead Requirement Engineer

  • 2020/04 – 2021/02 – A Leading Corporate Insurance Company
  • Analyzed Underwriting application and Salesforce data and data transfer process identifying the root causes of data quality issues
  • Developed data quality management solutions, including implementation of data quality rules, data cleansing and reporting on Underwriting application and Salesforce data reconciliation

Business Analyst

  • 2019/03 – 2019/12 – A Leading Corporate Insurance Company
  • Business stabilization and enhancement in Corporate Underwriting
  • Definition and design of To-Be processes, settlement and stakeholder management
  • Stabilization of To-Be processes within the organization
  • Change Request Management including business requirements gathering, IT implementation steering, testing
  • Project documentation (e.g. Service Acceptance Document, Handovers, training materials using Prince2 standards)
  • Managing Training sessions for to be processes

Business Analyst

  • 2018/12 – 2019/03 – A Leading Corporate Insurance Company
  • Designed and implemented a process of 1-Level customer support for a new online application available for insurance company clients and brokers
  • Managed training sessions for 1-Level customer support team
  • Completed the project documentation: Service Acceptance, Handover and Training documentation

Billing Solution Specialist

  • 2016/04 – 2017/06 – A Leading Integrated Telecommunications Provider
  • Monitored and controlled billing production data within the billing production data quality management process
  • Analyzed billing production data quality issues identifying the root-causes of the issues
  • Performed data modeling for MS Access database for billing data quality issue tracking

Executive Manager

  • 2014/04 – 2017/06 – Leading the Latvian subsidiary of a German Transportation Services Company
  • Designed and implemented all business processes for Latvian subsidiary of a German transportation services company
  • Managed a customization and rollout of an online ERP-system
  • Managed a team of 5+ team members

Financial Analyst

  • 2013/01 – 2014/07 – Electronic retail company
  • Analyzed electronics retailer sales data for sales planning and forecasting
  • Performed data modeling for Electronics retailer Logistics center and retail

Business Valuation Specialist

  • 2011/01 – 2012/02 – The Institute for Enterprise Issues
  • Analyzed client companies’ financial and economic activity for business evaluation purposes
  • Constructed business valuation models for hydroelectric and agricultural companies