Strategic Partner for Compliance, IT & Business Projects
Irina R. - Data Analyst
Having multiple years of experience in business and financial analysis and process optimization across Insurance, Telecommunication, Hydroelectric, Retail, Tourism, Real Estate and Agriculture sectors
Diploma in Economics (Saint-Petersburg State University of Engineering and Economics) and Bachelor of Engineering Science in Computer Control and Computer Science (Riga Technical University), speaking English, Russian, Latvian, German
Core Competencies
Data Analysis
Business Analysis
Requirement Engineering
Financial Modeling
Process Mining
Project Management
Certifications
Certified SAFe® 4 Agilist (Scaled Agile)
The Pega Certified Business Architect (PCBA – Pega Academy)
ADONIS NP® Process Modeller (BOC Gruppe)
Project Manager (Steinbeis IFEM)
Personal
Technical skills: MS Excel, MS Access, SQL, HP ALM, Octane, JIRA, PEGA, Salesforce, ServiceNow, Adonis, SAP Analytics Cloud, MS Azure Access Management, C++
Data modelling experience in Logistics and Retail
Data quality management experience in Telecommunication and Insurance
Agile team player with intercultural and leading experience
Structured, system thinking and problem-solving mindset
Eager to deal with challenges of complex projects
Project history
Lead Requirement Engineer
2020/04 – 2021/02 – A Leading Corporate Insurance Company
Analyzed Underwriting application and Salesforce data and data transfer process identifying the root causes of data quality issues
Developed data quality management solutions, including implementation of data quality rules, data cleansing and reporting on Underwriting application and Salesforce data reconciliation
Business Analyst
2019/03 – 2019/12 – A Leading Corporate Insurance Company
Business stabilization and enhancement in Corporate Underwriting
Definition and design of To-Be processes, settlement and stakeholder management
Stabilization of To-Be processes within the organization
Change Request Management including business requirements gathering, IT implementation steering, testing
Project documentation (e.g. Service Acceptance Document, Handovers, training materials using Prince2 standards)
Managing Training sessions for to be processes
Business Analyst
2018/12 – 2019/03 – A Leading Corporate Insurance Company
Designed and implemented a process of 1-Level customer support for a new online application available for insurance company clients and brokers
Managed training sessions for 1-Level customer support team
Completed the project documentation: Service Acceptance, Handover and Training documentation
Billing Solution Specialist
2016/04 – 2017/06 – A Leading Integrated Telecommunications Provider
Monitored and controlled billing production data within the billing production data quality management process
Analyzed billing production data quality issues identifying the root-causes of the issues
Performed data modeling for MS Access database for billing data quality issue tracking
Executive Manager
2014/04 – 2017/06 – Leading the Latvian subsidiary of a German Transportation Services Company
Designed and implemented all business processes for Latvian subsidiary of a German transportation services company
Managed a customization and rollout of an online ERP-system
Managed a team of 5+ team members
Financial Analyst
2013/01 – 2014/07 – Electronic retail company
Analyzed electronics retailer sales data for sales planning and forecasting
Performed data modeling for Electronics retailer Logistics center and retail
Business Valuation Specialist
2011/01 – 2012/02 – The Institute for Enterprise Issues
Analyzed client companies’ financial and economic activity for business evaluation purposes
Constructed business valuation models for hydroelectric and agricultural companies