Strategic Partner for Compliance, IT & Business Projects

Markus R. - Data Analyst

Expert in analyzing business processes and data flows incl. data selection, aggregation, consolidation, interpretation and recommendation

Bachelor of Science (Business Informatics) having multiple years of experience in international corporate insurance business as business and data analyst

Core competences

  • Customer data flow & business process analysis, optimization & modeling
  • Data analysis, quality & harmonization
  • ADONIS business process management
  • Report analyst for processes and transactions
  • Business solution conception & As-Is / To-Be analysis
  • IT requirement engineering (design, built, test)
  • Corporate insurance


  • Certified SAFe 5 agilist (Scale agile)
  • Certified Requirements Engineering (IREB Standard)
  • ADONIS NP® Process Modeller (BOC Gruppe)
  • Identification and Transformation of regulatory requirements (BAIT, VAIT, KAIT)
  • The Pega Certified Business Architect (PCBA – Pega Academy)


  • Multiple successful projects done in financial institutions
  • SW Skills – Salesforce, Pega, SQL Developer, HP ALM, ServiceNow, Adonis, MS Azure Access Management, C++
  • Used to work in international environments
  • Building bridges between business, governance and IT
  • Strategist and analyst
  • Chess state champion


Project Lead
2020/04 - 2021/03

  • App concept design (Assets app) & Design team steering
  • Business requirements gathering and IT specification documentation
  • Development of the backend customer data model
  • Customer data analysis, benchmark comparison, prediction & advisory concept, recommendation for action
  • Customer data security and usage concept (clustering)
  • Dataflow design (backend and frontend)
  • Identity & access management

Business Analyst Corporate Insurance 2017/10 – 2020/04

  • Business process and data flow analysis of the global Underwriting CRM tool and Salesforce
  • Enhancement & solution design to prevent data quality issues on the interface to Salesforce
  • Data quality optimization by customizing client information, premium calculations and different user views on the Salesforce platform
  • Advisory based on standard reports prior to onboarding a new client
  • Creation und analysis of Salesforce lead reports to identify prospects and customer needs depending on the available sales information
  • Data cleansing activities for client data, premiums and policy information as part of the underwriting process (Customer Due Diligence)
  • Advisory to business owners in terms of customer data usage and sales information
  • Optimization of the names clearing process affecting the central database
  • Requirement engineering and stakeholder management
  • Project documentation (e.g. user stories, test cases, BRS/FRS) according Prince2 standard
  • Enterprise Information Management (EIM) interim reporting via SQL